Customer Support

While not a replacement for structured training, our Customer Support team is staffed with highly responsive experts on WebLink’s products who can answer your basic how-to questions and also resolve technical issues you may have.

Visit our Knowledge Base at for how-to articles, known issues, installation instructions, and more!

Your best option for contacting support with how-to questions is to call us between 8 a.m. and 7 p.m. Eastern Time 888-865-8555 option 1.

For non-critical issues, or for more detailed requests, you can submit a support task by emailing or logging on to  

All requests, whether by phone or email, receive a Ticket ID and confirmation upon receipt, which will ensure that your issue does not get lost.